Reporting Bugs and Getting Help

Clear reports help us understand problems and resolve them faster. Missing information can delay investigation.

Reports MUST include a full game screenshot and Report tab information. Please hide your character name before taking the screenshot.

A cropped screenshot can hide the cause of a problem. The cowering man only tells part of the story. The full picture reveals the bear.

Include the entire game window, with the relevant bot or addon panels visible.

Open the help window using the Help! button in the main UI, then select the Report tab.

Include the Report tab information with your bug report, alongside your full game screenshot.

The console displays errors and information from the bot and addons.

Open it using Ctrl + C or through the Minion icon.

Keep the console open and its output visible in your screenshot. If the text is too long to fit, include the relevant console text separately.

Alongside your screenshot and Report tab information, include:

• What you were trying to do.
• What happened and what you expected to happen.
• Which bot mode or addon you were using.
• The steps needed to reproduce the issue.
• Whether it happens every time or only occasionally.

Report mesh and navigation issues in the mesh reporting topic.

Follow the reporting instructions and screenshot example in that topic so the location and problem can be identified.

Each store addon has its own support forum. Find the relevant addon in the store addon support forums.

Check the addon's reporting instructions and include any additional information requested.

At a minimum, include a full game screenshot with the console open, Report tab information and a brief description of the issue.

• Full game screenshot included.
• Character name hidden.
• Report tab information included.
• Console output visible or attached.
• Problem clearly described.
• Report posted in the appropriate support location.